Shipping & Returns
Shipping Policy
At Diamond Dreams Dancewear, all orders are shipped using Evri at a flat shipping rate of £5 per order. We take great care in packaging our products to ensure they arrive in perfect condition. If you have any concerns about your shipment, please don't hesitate to contact us and we'll do our best to accommodate you.
Return & Exchange Policy
Thank you for shopping at Diamond Dreams Dancewear. We strive to provide high-quality products to our customers. Please note our return policy outlined below:
- No returns or refunds will be accepted.
- In the event that an item is faulty, please contact us within 5 days of receiving your order.
- Faulty items must be returned to us for inspection.
- If the item is deemed faulty, we will repair it for you at no extra cost.
- Customers are responsible for shipping costs associated with returning faulty items.
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We appreciate your understanding and cooperation. If you have any questions or concerns, please don't hesitate to contact our customer service team.